Frequently Asked Questions
Answers to common questions about online notarization, eligibility, security, and how ZebraLex works.
General Questions
What is online notarization?
Online notarization allows eligible documents to be notarized remotely using secure technology and a live online session with a licensed notary, where permitted by law.
Is online notarization legally valid?
Online notarization is legally recognized where permitted by law. ZebraLex provides services only in jurisdictions where remote or electronic notarization is allowed and operationally supported.
Does ZebraLex provide legal advice?
No. ZebraLex does not provide legal advice or legal representation. We provide notarization services only.
Documents & Eligibility
What types of documents can be notarized online?
Common personal, business, and supporting documents may be eligible. Eligibility depends on document type, jurisdiction, and intended use.
Are all documents eligible for online notarization?
No. Some documents require in-person notarization by law or by the receiving institution.
Can real estate documents be notarized online?
Some supporting real estate documents may be eligible. Certain real estate transactions require in-person notarization depending on location and document type.
Identity & Security
What identification is required?
Signers are typically required to present a valid, government-issued photo ID. Accepted ID types may vary by jurisdiction.
How secure is the ZebraLex platform?
ZebraLex uses security measures designed to protect documents, personal information, and notarization sessions throughout the process.
Are notarization sessions recorded?
Where required by law, appropriate records may be maintained to support compliance and auditability.
Process & Timing
How long does an online notarization take?
Most online notarizations are completed in approximately 10–15 minutes, depending on verification requirements and document complexity.
Do all signers need to be present?
Yes. Each signer must complete identity verification and participate in the notarization session when required.
Acceptance & Limitations
Acceptance of online notarized documents depends on the receiving institution, jurisdiction, and intended use. ZebraLex does not guarantee acceptance by courts, government agencies, banks, or other third parties. Users are responsible for confirming acceptance requirements.
Still have questions?
Our support team can help with general questions about the notarization process and platform usage.